| 1 2 1 Direct Response (1 2 1) is your “one stop solution” for excellence in total direct response program design, implementation and execution. Whether you need outstanding analytics to help you identify, segment and target your markets for efficient marketing; require excellence in personal contact on the phone, outbound or inbound; need comprehensive direct mail design, production and mailing services , 1 2 1 is the best partner for you. “Stronger Partnerships…Smarter Marketing.” It’s not just our tagline; it’s our mission, and our promise to you.
1 2 1 Direct Response has been a leader in Outbound & Inbound Phone Contact, Direct Mail, and Customer and Response Analysis services for commercial and nonprofit clients since 1988. Whether providing outsourced commercial teleservices or creating unique and innovative fundraising campaigns, allow 1 2 1 to help your organization to:
- Increase sales
- Generate leads
- Acquire donors
- Renew donors
- Reactivate lapsed donors
- Research your markets
- Integrate direct mail and phone contact programs for optimal results
- Segment and target your customers/donors
We help you to communicate effectively and efficiently with your markets in ways that build your brand!
We Understand Your Needs And Concerns: Stonger Partnerships
1 2 1 is a team of professionals with special direct response experience, and the track record of success necessary to make any one-to-one contact program perform optimally for all constituents. We work to completely understand the scope of your program, your brand, and your needs before even one Agent is trained or one phone call is placed.
We understand and honor all applicable state and federal teleservices regulations and keep track of all related issues through our membership in The American Teleservices Association. Since we consider ourselves your partner, your concerns become our concerns; your goals become our goals. We build long term, win-win relationships with our business partners.
Assuring Quality
At 1 2 1, quality inspection, reporting, verification, monitoring and hands-on management are essential to your success. Our company philosophy dictates that our systems, procedures and reports are developed to communicate the quality results of programs.
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