1 2 1 Direct Response (1 2 1) has over fifteen years of experience helping nonprofit and commercial clients to design, test, refine, and grow fantastic phone and mail-based contact programs that:

• Develop new donors and customers
• Reactivate lapsed donors and customers
• Renew donor and customer relationships
• Up-sell and cross-sell products to existing clients
• Research donors, customers, and prospects
• Build brand reputations with donor, customer, shareholder, and prospect constituents
• Build marketing information databases and distill material, actionable information on responder segments for further one-to-one development tactics

Please find case studies available for download in the right-hand column of this page under "Related Resources".