In January 1988, after more than 11 years in the telemarketing industry, Stuart Discount took over a direct marketing firm that conducted public awareness and fund raising programs for two Philadelphia based non-profit organizations. 1 2 1 Direct Response (1 2 1) has grown from its original 12 manual stations into four state-of-the-art contact centers, employing over 600 associates as well as a turnkey direct mail print, fulfillment, and mailing facility that can provide near real-time direct mail follow-up to phone contact activities. 1 2 1 represents non-profit and commercial clients on a local, regional and national level. Our experience covers both consumer and business-to-business one-to-one contact applications.

1 2 1 is proud to have been ranked 45th among the Top 50 Outbound Teleservices Agencies in the March 2000 issue of contact center Solutions Magazine and 41st in the March 2001 issue of Customer Inter@ction Solutions Magazine.